Recon44 handles the rest automatically once the record is in place. You do not need to update the record again unless you remove the site from your Recon44 account.
What the CNAME record looks like
After you add a site in the Recon44 dashboard, the DNS Setup tab on that site’s settings page shows your unique CNAME target. It follows this format:Value is generated per site and shown in the dashboard. Copy it directly from there — do not type it manually.
How to add the record
Copy your CNAME value from the dashboard
In the Recon44 dashboard, go to your site and open the Settings tab, then click DNS Setup. You’ll see a pre-filled table with the exact record to add. Click the copy icon next to the Value field.
Add the record in your DNS provider
Open your DNS provider’s control panel and add the CNAME record using the values from the previous step. Follow the provider-specific instructions below.
- Cloudflare
- Amazon Route 53
- Namecheap
- GoDaddy
- Log in to the Cloudflare dashboard and select your domain.
- Go to DNS → Records and click Add record.
- Set the fields as follows:
- Type:
CNAME - Name:
www(or your subdomain) - Target: paste the value from your Recon44 dashboard
- Proxy status: set to DNS only (gray cloud) — do not proxy through Cloudflare at this step
- TTL:
Auto
- Type:
- Click Save.
If you want apex domain (
example.com) support on Cloudflare, set Name to @. Cloudflare automatically flattens CNAME records on the apex.Wait for DNS propagation
DNS changes propagate across global resolvers within a few minutes when using a low TTL (300 seconds). Full propagation to all resolvers worldwide can take up to 24 hours in rare cases, but most users see changes take effect within 5–15 minutes.You can check propagation status using a public DNS lookup tool:Replace
www.example.com with your actual hostname. The output should return your Recon44 edge value, for example:If the old value still appears, your local DNS resolver may have cached the previous record. This is normal — the new value will be visible once the TTL expires on any resolver that cached the old one.
Verify the connection in Recon44
Return to the Recon44 dashboard and open your site’s DNS Setup tab. Recon44 automatically checks for the CNAME record and updates the status indicator.When the record is detected correctly, the status changes from Pending to Active. You’ll also see live traffic start appearing in the Threat Feed within seconds of the first request.Check the response headers. You should see Recon44’s inspection headers alongside your normal server headers. If the site loads normally, routing is working correctly.
Troubleshooting
The dashboard still shows 'Pending' after 15 minutes
The dashboard still shows 'Pending' after 15 minutes
Verify the CNAME record is present using
dig or an online DNS lookup tool. If the record appears correctly in DNS but the dashboard still shows Pending, click Recheck on the DNS Setup tab to trigger a manual verification. If the issue persists, confirm the Value in your DNS record exactly matches what the dashboard shows — extra spaces or a missing period at the end can cause failures.My site is unreachable after adding the record
My site is unreachable after adding the record
This usually means the CNAME value was entered incorrectly, or the record replaced an existing A record rather than pointing
www to a new target. Check that:- The record type is
CNAME, notAorAAAA - The Value matches exactly what the Recon44 dashboard shows
- No conflicting A record exists for the same hostname
I need to protect the apex domain (bare example.com)
I need to protect the apex domain (bare example.com)
Use a DNS provider that supports CNAME flattening or ALIAS records: Cloudflare, Amazon Route 53, DNSimple, or NS1. On those providers, you can set the apex record to point to your Recon44 edge value, and the provider resolves it to an IP address transparently.
The WAF is active but I'm still seeing unblocked threats in the feed
The WAF is active but I'm still seeing unblocked threats in the feed
Check that your plan includes active blocking (Pro or higher) and that blocking mode is enabled in Settings → WAF Mode. On the Free plan, Recon44 operates in monitor-only mode and logs threats without blocking them.
What’s next
How the WAF works
Learn how Recon44 inspects requests and matches against OWASP attack patterns.
Block and whitelist IPs
Manually block attackers or protect trusted IPs from WAF inspection.
Set up alerts
Get notified by email, Telegram, or SMS when an attack is detected.
Audit logs
Export tamper-proof, hash-chained logs for compliance reporting.